FAQ

  • What is a Service Dog?

    A. According to the Americans with Disabilities Act (ADA), a service dog is “a dog that is individually trained to do work or perform tasks for a person with a disability.” Service dogs are valued working partners and companions to over 80 million Americans. Common service dog breeds include German Shepherd Dogs, Labs, and Golden Retrievers. For more information on service dogs click HERE.

  • What constitutes a disability?

    A. “Disability” is defined by the ADA as a physical or mental impairment that substantially limits one or more major life activities, including people with history of such an impairment, and people perceived by others as having such an impairment. The ADA prohibits discrimination on the basis of disability in employment, state and local government, public accommodations, commercial facilities, transportation, and telecommunications.

  • What does "do work or perform tasks" mean?

    A. The dog must be trained to take a specific action when needed to assist the person with a disability. For example, a person with diabetes may have a dog that is trained to alert him when his blood sugar reaches high or low levels. A person with depression may have a dog that is trained to remind her to take her medication. Or, a person who has epilepsy may have a dog that is trained to detect the onset of a seizure and then help the person remain safe during the seizure.

  • If someone's dog calms them when having an anxiety attack, does this qualify it as a service animal?

    A. It depends. The ADA makes a distinction between psychiatric service animals and emotional support animals. If the dog has been trained to sense that an anxiety attack is about to happen and take a specific action to help avoid the attack or lessen its impact, that would qualify as a service animal. However, if the dog's mere presence provides comfort, that would not be considered a service animal under the ADA.

  • If someone's dog calms them when having an anxiety attack, does this qualify it as a service animal?

    A. It depends. The ADA makes a distinction between psychiatric service animals and emotional support animals. If the dog has been trained to sense that an anxiety attack is about to happen and take a specific action to help avoid the attack or lessen its impact, that would qualify as a service animal. However, if the dog’s mere presence provides comfort, that would not be considered a service animal under the ADA.

  • Where can I find ADA information?

    A. American’s with Disabilities Act website ada.gov